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FAQs

  • A small quantity, I want to mix them up

    Certainly! If you’re looking for a variety of scaler tips and want to mix them up, we’ve got you covered.
    Feel free to specify the types or quantities you need, and we’ll ensure a well-rounded selection for you! 
  • Do you have scaler tips stock?

    Yes, most common-use scaler tips in stock! If you need any specific type or have further inquiries, feel free to ask. 
  • Is it possible to return or exchange the goods?

    All goods will be inspected carefully before delivery.
    If there is any defect or quality problem with the product, we will cooperate with the customer to address it. 
    Quality matters, and we’re committed to ensuring a positive experience for our customers! smiley
  • What is your payment method?

    Bank transfer or SWIFT transfer.
  • What is your payment term?

    There are two types of payment terms.
    One is 100% upfront payment before producing.
    The other is 30% deposit before producing, 70% balance before shipping out from China. 
  • What are your terms of price?

    CNF. Cost and freight, also known as CFR.
  • Can customize my own brand on scaler handpiece?

    Certainly! We appreciate your interest in custom brand. Please share any existing logos, graphics, or visual elements associated with your brand. These will serve as the foundation for your custom design. Once you provide more details, we’ll collaborate on a draft that captures your brand essence. 
  • Are you provide customize packaging?

    Yes, we accept custom packaging order that allows you to tailor your product presentation to your unique brand and style. 
  • How do you ship?

    We offer multiple shipping options for your convenience.
    DHL Express: known for its speed and reliability.
    UPS, FedEx.
    China Post: an economical choice for international shipping, China Post delivers parcels worldwide. 
    Feel free to choose the option that best suits your requirements. 
  • When is the delivery time?

    The delivery time typically falls within the range of 7-10 working days. Of course, variations may occur based on the order quantity and specific models requested. Whether it’s a swift delivery or a slightly extended timeline, we’re committed to ensuring a smooth process for you!
  • How long is the service life of scaler tips?

    The service life of scaler tips typically spans five years.
  • Do you have any certification?

    Our scaler handpieces, scaler tips, and torque wrenches have received prestigious certifications from German TÜV SÜD and meet the rigorous standards of ISO 13485These certifications underscore the quality, safety, and compliance of our dental products. Patients and practitioners alike can trust in their reliability. 
Emit Dental

WhatsApp Business:

0086-150-1334-7639

Phone:

0086-150-1334-7639

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If you have any questions, please contact us via email or telephone and we will get back to you as soon as possible.
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